Privacy Policy

Last updated: September 2026

1. Introduction

Welcome to MageBytes WhatsApp Notifications. This privacy policy explains how we collect, use, and protect your data when you use our Shopify app.

2. Data We Collect

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Store information (Store name, domain, email)
  • Order information (Order IDs, fulfillment status, line items)
  • Customer information (Name, Phone Number, Email) needed to send notifications

3. How We Use Your Data

We use the collected data solely for the purpose of providing the core functionality of the App:

  • Sending WhatsApp messages to customers via your connected Twilio account.
  • Tracking abandoned checkouts to schedule recovery messages.
  • Requesting customer feedback after order delivery.

4. Data Sharing

We do not sell your personal information or your customers' information. Data is transmitted to Twilio strictly for the purpose of dispatching WhatsApp messages on your behalf.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@magebytes.com